Friday, April 27, 2018



MISSION: The National Employment Bureau (NEB) was established in 1988 following a Presidential Directive in the Madaraka Day Speech, in 1986.  In a subsequent letter No. 20/4/81A Vol.  III/ (29) dated 8th April, 1987, the Permanent Secretary. The Bureau was charged with the following responsibilities:

  • Implementation of all policy measures outlined in Sessional Paper No. 2 of 1985 on unemployment(and subsequent Government pronouncements and policy documents).
  • To work along with both the public and private sectors in identifying employment opportunities and placing Kenyans with skills in appropriate positions locally and abroad.
  • To administer foreign employment administration through regulation of private employment agencies
The Mandate of the National Employment Bureau is to promote effective utilization of the country’s human resource through the formulation and implementation of employment policies, strategies and programmes.
The specific functions include;
  • Formulation and implementation of employment policies and strategies
  • Promotion and monitoring of employment creation programmes both locally and abroad;
  • Collection and provision of Labour Market Information;
  • Providing Public Employment Services whose activities include registration of jobseekers and  vacancies and placement of jobseekers;
  • Provision of vocational information, occupational guidance and counselling;
  • Registration of Private Employment Agencies and monitoring and regulation of their activities;
  • Monitoring and implementation of Kenyanization policy;
  • Advising on the mainstreaming of employment in social and economic policies as a strategy for poverty reduction and the attainment of the Millennium Development Goals;
  • Carry out periodic employment audits and monitoring employment trends in the country;
  • Ensuring compliance with the Labour Institutions Act, 2007 and the Employment Act, 2007

Objectives of National Employment Bureau

  • The objectives of National Employment Bureau are the following:-
  • Promotion of full, productive and freely chosen employment as critical priority for national economic and social development policy;
  • Improvement in labour productivity and economic efficiency for employment creation and growth;
  • Development and provision of employable skills and knowledge through guidance and counseling for the ever increasing labour force and;
  • The stimulation of economic growth and development with a view to reducing the incidence of unemployment and poverty among the populations and to improve the standards of living in both rural and urban areas.

The strategies of the National Employment Bureau are in the following areas:-

  • Providing an enabling environment for sustained employment growth;
  • Ensuring supportive strategies for Labour Migration, regional migration and development policies in line with the East Africa Treaty Article 104 and the on-going negotiations  with key labour destination countries;  
  • Promotion of labour intensive rural employment, farm and non-farm strategies;


  • The National Employment Bureau is mandated to formulate employment policies and strategies. This is consistent with the conviction that promotion of adequate, productive and sustainable employment opportunities can best be achieved on the basis of an integrated policy agenda that brings together the goals of rights at work, employment, social protection and social dialogue in a coherent, development-oriented and gender-equitable manner.
  • The National Employment Bureau has formulated a National employment policy and Strategy for Kenya. The policy seeks to promote productivity, national competitiveness and economic growth; creation of decent employment opportunities; creation of green jobs; build a pool of skilled, adaptive, self-reliant and enterprising labour force; and pursue short, medium and long-term employment creation and poverty reduction strategies. It also aims at improving labour market efficiency, strengthening the labour administration system and social dialogue, and promoting public-private partnership in employment.

The roles of the NEB in foreign employment administration include:

  • Participation in negotiation of Bilateral Labour Agreements
  • Participation in International foras of labour migration
  • Licensing and accreditation of private employment agencies.
  • Formulation of legislation and regulation on private employment agencies.
  • Collection, analysis and dissemination of labour market information.
  • Building the capacities of private employment agencies


  • The Department has reviewed the regulations and guidelines on accreditation of private employment agencies. The review was meant to address emerging challenges following the increase in the number of cases of Kenyan migrant workers being mistreated in the Middle East and the Gulf Region. The existing regulations were reinforced with the following additional requirement:
  • An annual fee of Kshs. 500,000 was introduced for agencies engaged in recruitment for the foreign labour market while the fee for those involved in recruitment for the local labour market is Kshs. 250,000 per annum
  • A minimum education requirement of secondary education for all directors and managers of employment agencies.
  • A requirement that all agencies execute a security bond of Kshs. 1, 500,000 to cushion the Kenyan migrant worker in the event of default of payment of salary/wages by the employer, repatriation in cases of termination of contracts, among other risks.


  • The department accredits private employment agencies for them to be able to offer recruitment services. The department issues them with Certificates to engage in registration and placement of jobseekers in employment upon meeting the set requirements.


  • An effective employment service is important in facilitating job search, job matching and reducing unemployment spells. In Kenya, employment services are offered by NEB and over 150 accredited private employment agencies.
  • The ILO Convention No. 88 on Public Employment Services requires each Member state to maintain and ensure the maintenance of a free public employment service. The Convention also requires that employment service consist of a national system of employment offices under the direction of a national authority and a network of local and, where appropriate, regional offices, sufficient in number to serve each geographical area of the country and conveniently located for employers and workers.
  • The National Employment Bureau is the public employment services in Kenya it has a network of 30 County Employment Offices spread across the country.

Its functions include:

  • Promotion and monitoring employment creation programmes in the regions;
  • Collection and provision of Labour Market Information;
  • Registration and placement of job seekers;
  • Provision of Vocational information, guidance and employment counselling; and
  • Registration of private employment agencies
Currently, the bureau has 30 County Employment Offices located in the following areas;
  1. District Employment Office- Industrial Area Nairobi -SAFETY HOUSE NAIROBI
  2. District Employment Office-Kasarani, Kasarani Sub county Commissioners Office KASARANI-NAIROBI
  3. District Employment Office- Embakasi, Embakasi Dos Office
  4. County Employment Office –Mombasa, Social Security House, 2nd Floor MOMBASA
  5. County Employment Office-TaitaTaveta- Sub County Offices Voi
  6. County Employment Office- Kilifi, MALINDI
  7. County Employment Office-Embu-Labour Building Embu
  8. County Employment Office-Meru, Meru Teachers Buildind 2nd Floor MERU CENTRAL
  9. County Employment Office-Machakos-Labour Building Machakos
  10. County Employment Office-Nyeri- County Commissioners Building Nyeri
  11. County Employment Office-Kiambu-Sub County Commissioners Compound Thika
  12. County Employment Office-Kisii-County Commissioners Compound Kisii
  13. County Employment Office-Kisumu-Labour Building Kisumu
  14. County Employment Office-Siaya -Siaya County Commissioners Compound
  15. County Employment Office-Homa Bay- Labour Offices Homa Bay
  16. County Employment Office-Nakuru-Labour Building
  17. County Employment Office-Baringo-County Commissioners Compound, KABARNET
  18. County Employment Office-Kakamega- County Commissioners Compound
  19. County Employment Office-Bungoma-Labour Building Bungoma
  20. County Employment Office-Laikipia-County Commissioners Compound
  21. County Employment Office-Trans Nzoia-Labour Building, KITALE
  22. County Employment Office-UashinGishu- County Commissioners Building, ELDORET
  23. County Employment Office-Nandi-County Commissioners Compound, KAPSABET
  24. County Employment Office-Kericho-County Commissioners Compound, KERICHO
  25. County Employment Office-Migori-Labour Buildings, MIGORI
  26. County Employment Office-Muranga-County Commissioners Compound, MURANGA
  27. County Employment Office-Kirinyaga- County Commissioners Office, KERUGOYA
  28. County Employment Office-Isiolo-County Commissioners Office
  29. County Employment Office-Garissa-County Commissioners Office
  30. County Employment Office-Busia-Busia Jua Kali SACCO Offices, BUSIA
KaziKonnekt is an integrated Career Development and Placement Programme, of the National Employment Bureau. It is aiming at motivating young people and alleviating graduate unemployment in Kenya by providing Career guidance, Skill enhancement and Placement services.
Employers often find it difficult to recruit people who do not meet their particular requirements. There may well be jobseekers who possess the matching skills, but who lack either information about employment opportunities or, sadly, the skills to market themselves effectively.
Young people often do not know what opportunities are open to them. In other instances, they may know what they want to do, but not how to get there. Many people deeply want to perform useful work, but are blocked not by their lack of formal education, but by their lack of additional skills. Others may not know how or where to put their skills to use.
So what we find is that youth stagnate in unemployment not for lack of education or scarcity of jobs, but because of lack of proper guidance and other skills such as inter-personal skills, interview skills, etc. These unemployed youth often turn to alcohol or drug abuse and crime.
This centre is located at the Social Security House, Block B, 15th Floor Nairobi; the location is necessary because of easy accessibility to both the jobseeker and the employer 
KaziKonnekt’s priorities/ objectives:
  • To motivate young people by providing career guidance and counseling to enable them make informed choices about their careers.
  • To specialize in assessing the skill profile of the youth and how to direct their career growth
  • To equip jobseekers with the skills required for accessing the modern work place
  • To offer support training program for employment creation
  • To provide opportunity for our youth to participate in the development of the informal sector
  • To be a market leader in offering employers an effective  avenue to engage employees
  • To ensure absolute integrity and accountability in the programs management and operation
  • To be result oriented by providing effective, efficient and professional service to our clientele
  • To establish links with the business sector and learning institution to keep bridge the gap between curricula and business needs
  • To be the foremost body providing access to career development and placement services to Kenya
Target Groups
  • Unemployed and Under-employed (Degree and Diploma holders)
  • Employers
The National Employment Bureau (NEB) is sub-divided in two sections as follows:
Employment Promotion and Policyand Employment Services and headed by a Director of Employment at Job group ‘S’.
The Director of Employment is responsible to the Permanent Secretary for effective planning of employment creation and promotion services within the socio-economic development process; formulating and reviewing of employment policies, strategies and programmes; leadership in developing employment creation; overall organization,promotion and direction of national employment development programmes; developing and maintaining of employment market information system in the country; preparation of regular reports on employment trends in the labour market; monitoring and evaluating employment creation and decent work promotion of the labour market economy; ensuring the provision of employment guidance and counselling; and Monitoring of operational constraints and intervention mechanisms for decent workpolicies and legislation.

Your choice of career will largely determine your future life, not only what you will do but  also the kind of people you will meet and have as friends, where you will live, the income you will earn and the satisfaction you will get out of life. It is therefore worth taking time and thought about what you will choose
The following are steps towards making this choice;


  • Your interests, your abilities
  • Your educational qualifications
  • Your experience
  • Your personal characteristics
  • Your goals and values
  • Carry out a survey of all likely careers and job opportunities. Try and much there summaries and find out which fits you.
  • Parents, career teachers and career guidance officers can help you access your personal qualities and supply you with information on various careers.

Interest-are often revealed by your choice of school subjects, sometimes by your hobbies or leisure time activities.
Ability and Aptitude-Can be indicated by your success in particular school subjects.
Character and Personality- If you are very shy, it might be best to avoid careers which will involve public speaking.
Goals and Values- Ina recent survey, the following were the most common goals selected by most of the young people;

  • High Income
  • Prestige
  • Security
  • Helping others
  • Independence
  • Variety


Did you know that job hunting takes various forms? Here are some of the job search methods;

  • Registration with private employment agencies
  • Responding to press advertisement
  • Advertising yourself in the media
  • Going from door to door (tarmacking)
  • Using personal contacts
  • Sending out ‘unsolicited’ job application letters to various organizations
  • Job clubs are a new form of hunting where members help each other to get employment
  • Social media is also a new form of job hunting method
  • Since most of the vacancies would require one to have some experience, you should consider getting yourself attachments or doing voluntary work to acquire experience. Self-employment is a viable alternative to formal employment. Graduates and school leavers are encouraged to consider this alternative.


  • Your application for a job is very important. It should be written in an attractive and interesting way. You want to give the best possible impression about yourself to the prospective employer.
  • Letters for job application are treated in strict confidence. A letter for a job application can decide whether one is considered for employment or not.
  • Therefore, plan carefully before setting pen to paper and before dispatching.
  • Two things are important, the presentation and the content
  • Letters of application should be written on a neat A4 writing paper.
  • Address the application letter correctly.
  • Immediately after salutation, (Dear Sir/Madam), a letter of job application should have a reference which cites the post being applied for.
  • Your letter should have only relevant details. It should not contain passionate pleas and compassionate statements.
  • Try very hard to write legibly. Construct your sentences clearly and concisely and pay a lot of attention to the content.


Equally important and usually attached to the letter of job application are the curriculum vitae or resume. A CV is an important weapon in job hunting. It is our tool for self-marketing.As such it must be neat, presentable, detailed accurate and correct.

The CV should contain the following sub headings;

  • Personal Data
  • Academic Achievement
  • Training/Tertiary Education
  • Employment History
  • Interest/Hobbies
  • Personal references
  • N.B. Do not cheat: information in your C.V will always be verified.


The first job interview can be one of the most important events in a person’s life. It can be a rewarding or traumatic experience, depending in part upon whether you have prepared yourself for the interview. During the interview you have a limited time to convince the interviewer that you have the qualities, attributes, and potential required for the job and whether you are trainable. The following are a few tips which if acted upon will go a long way to make sure that the interviewer will see you at your very best.


  • Find out as much as possible about the occupation you have applied for. Employers are looking for people who want much more than just a job. They are looking for people who are seeking a career and have obviously given some thoughts to their choice.
  • Learn as much as possible about the organization that has invited you for the interviews, e.g. what do they deal in? What services do they provide? Where do they operate in? What is their approximate work force? Who are their main competitors? Employers like to think that you are interested in more than just a job in the organization.


  • First impression counts. Do not be late for the interview. Be there at least 15 minutes before the interview time. Be clear, neat, tidy. Avoid obvious signs of nervousness such as playing with your hands, constant moving in your chair and talking too much.
  • Try to be relaxed, confident and articulate.
  • Be prepared to answer questions such as; why do you wish to take up this job? What do you know about the job? The answers to these questions depend on you!  Remember, the interviewer is trying to determine whether you are just looking for a ‘quick buck’ or if you are really interested in developing a career and bettering yourself. The interviewer is trying to find out if you can contribute something to the company, whether you are an ‘asset or a liability’.
  • Avoid asking questions such as;How much is the pay? Questions such as these can lead an interviewer to conclude that you are only interested in the salary. Career development and progression should always come first, money and benefits later. Remember that the interviewer is looking for experts, people who are well motivated, keen, trainable and willing to work.


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Ministry of East African Community(EAC), Labour and Social Protection
Bishops Road, Social Security House
P.O. Box 40326 - 00100, Nairobi
Telephone: +254 (0) 2729800
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